Frequently Asked Questions
When can I expect to receive my order?
Orders placed before 3 pm are typically dispatched the same day for next-day delivery, provided your items are in stock. If there is any delay with your order, one of our sales team members will notify you promptly.
Our standard courier service ensures next-day delivery, with goods arriving between 8 am and 6 pm. While most of our packages are delivered before 12 noon based on our experience, delivery times may vary depending on the location.
Should you have any further queries, please do not hesitate to get in touch Contact Us.
Do you offer bulk discounts?
Yes, we offer discounts on bulk orders. Please contact our sales team by filling in this formContact Us more information.
Can I return or exchange items?
Yes, you can. If you need to return or exchange an item, please get in touch by completing the form Contact us with the details, and we'll assist you promptly.
What payment methods do you accept?
We accept payments via credit/debit card, stripe, and bank transfer for your convenience.
Can I request a quote for a specific product or quantity?
Absolutely! For custom quotes or special requests, please get in touch with our sales team, and we'll be happy to assist you.
Are your cable ties suitable for outdoor use?
Yes, we offer weather-resistant cable ties designed for outdoor use. These ties are made from UV-resistant materials, ensuring durability and longevity in outdoor environments.
Do you offer custom printing on cable ties?
Yes, we offer custom printing services on selected cable ties. Contact us for more information on custom printing options.
Can I track my order?
Yes, once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
What are the advantages of using cable ties?
Cable ties provide a quick and efficient solution for bundling and securing cables, wires, and other items. They are durable, easy to use, and come in various sises and materials to suit different applications.
What if I need technical assistance or advice on which cable ties to choose?
Our knowledgeable team is here to help! Whether you need assistance with product selection, technical specifications, or bulk orders, our experts are just a phone call or email away.
Do you offer a price match guarantee?
Yes, we strive to offer competitive prices. If you find the same product at a lower price elsewhere, contact us, and we'll do our best to match or beat it.
Can I request a sample before placing a bulk order?
Yes, we offer samples of our products upon request. Contact our sales team, and we'll be happy to arrange a sample for you.
Are your products compliant with industry standards?
Yes, all our products meet industry standards for quality and safety. We ensure that our cable ties adhere to relevant regulations and standards.
If you have any other queries, please do not hesitate to contact us.